Privacy Policy
This Privacy Policy (the “Privacy Policy” or “Policy”) is designed to inform you about what information we collect and how we use it.
We are totally committed to protecting the privacy of visitors to our website artsontap.co.uk and service users.
Arts On Tap is committed to ensuring that your privacy is protected AND FOLLOWING THE BEST DATA PROTECTION PRACTICE INCLUDING THE EU’S GENERAL DATA PROTECTION REGULATION. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Arts On Tap is committed to ensuring that your privacy is protected AND FOLLOWING THE BEST DATA PROTECTION PRACTICE INCLUDING THE EU’S GENERAL DATA PROTECTION REGULATION. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
SCOPE OF THE POLICY
The Policy applies to the personal information we collect when you visit our website or use an online or mobile application where our Policy is posted. The Policy also applies to the personal information we collect when you visit us. When we use the term “personal information,” we mean information that is reasonably capable of being associated with, or could reasonably be linked with, a particular individual, such as the individual’s name, postal address, e-mail address, and telephone number. When other information (such as shopping center location, consumer preferences or demographic information) is directly associated with personal information, we treat this other information as personal information.
CONSENT TO THE POLICY
By visiting our site or providing information at our Location, you agree to the collection, use, and disclosure of your personal information as described in this Policy. If you do not consent to the collection, use, and disclosure of your personal information as described in this Policy, you should not visit our Site or provide information at our Location.
We collect such Non-personal and Personal Information for the following purposes:
1. To provide and operate the Services included.
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalised service-
related notices. We will also contact those who have opted in to receiving promotional
messages.
4. To create aggregated statistical data and other aggregated and/or inferred Non-
personal Information, which we or our business partners may use to provide and
improve our respective services.
5. To comply with all applicable EU GDPR laws and regulations.
6. To personalise your experience and to allow us to deliver the type of content and
product offerings in which you are most interested.
7. To improve our website in order to better serve you.
8. To Target Marketing output.
9. To quickly process your transactions.
10.To ask for ratings and reviews of services or products
11. To enforce our terms, conditions and policies for business purposes, to comply
with legal and regulatory requirements or in connection with our contract.
12. To respond to legal requests and prevent harm. If we receive a subpoena or other
legal request, we may need to inspect the data we hold to determine how to respond.
13. Fulfil and manage your orders. We may use your information to fulfil and manage your
orders, payments, returns, and exchanges made through the Website.
14. Administer prize draws and competitions. We may use your information to administer
prize draws and competitions when you elect to participate in our competitions.
15. To follow up with them after correspondence (live chat, email or phone inquiries)
Personal Information We Collect And How We Use It
We collect the following types of personal information through our Site:
Our website and services are aimed at people over the age of 16. If we have reason to believe that we store the personal data of a person under this age in our databases, we will delete this personal data after studying the information.
We use Facebook authentication. This service uses “pixels” to specify the target (s). You can
view the privacy policy of this service provider at https://www.facebook.com/policy.php.
We use Eventbrite to sell tickets to our events. This service uses cookies to indicate your
destination (s). You can view the privacy policy of this service provider at
https://www.eventbrite.co.uk/support/articles/en_US/Troubleshooting/eventbrite-privacy-
policy?lg=en_G
Information You Provide
We collect the personal information you provide when you use our Site. This may include the registration information you provide when opening an account, transaction information, information you provide in public forums, and information you provide when you use our Site or applications, our applications on third party sites, such as social networking sites, or when you link your profile on a third-party site or platform with an account you maintain with us, or usage, viewing and technical data provided when you use our Site. It may also include location information when you visit our Site, such as location information either provided by a mobile device interacting with our Site or that is associated with your IP address.
We use the personal information you provide to deliver the programs, products and services that you request, or to process purchases or reservations you have made on our Site. For example, we use the information you provide when you make a reservation to reserve a seat at the painting studio or venue.
Depending on your privacy preferences, we may use your personal information to send you promotional messages and special offers. We also use your personal information for security and fraud prevention purposes; to better understand our guests; to improve our programs, services, and Site; and to better market and advertise our programs and services.
You can submit information about other people. For example, if you order a gift, gift card, or gift certificate online and want to send it directly to the recipient, you must submit the recipient’s name and address. We use this information only to send your gift or provide the service requested. We will not add that person’s information to our mailing lists.
We may combine information you have provided to us on our Site with information you have provided to us offline, and we may store this information together in your online profile.
For example, we may combine data automatically collected when you visit our studio with your online profile. This enables us to better understand and meet your needs when you visit us. Our online content may allow users to post comments, reviews, or other content. This user- generated content may be publicly visible and may include personal information. We are not responsible for the content posted by users, and we encourage users to be mindful of the information they share. We may use user-generated content for marketing, promotional, or other business purposes. By posting user-generated content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensed right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You are responsible for ensuring that any user-generated content you post does not violate the rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights. If you believe that any user-generated content violates your rights, please contact us at info@artsontap.co.uk and request its removal. We will review and address your request in accordance with applicable laws and our policies.
Information Provided by Others
From time to time, we may supplement the information you give us with information acquired from other trusted sources. For example, we may supplement your profile with demographic and preference data or we may correct mailing addresses by using public sources. By supplementing your profile, we are better able to provide product recommendations and special offers that will be of genuine interest to you. We may also use this information to further personalize our Site and improve your experience while you are on our Site.
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.
E-Commerce Platform
Arts on tap Ltd and artsontap.co.uk do not store any of your payment data internally and all payment transactions are hosted via a secure third party gateways – through Stripe Inc. and Paypal
They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through both Stripe Inc. and Paypal data storage, databases and their general application. They store your data on a secure server behind a firewall.
For more insight, you may also want to read the Stripe Inc. Terms of Service or Privacy Statement and PaypalTerms of Service or Privacy Statement.
Information Provided by Your Web Browser
We collect information that is automatically sent to us by your web browser. This information typically includes your IP address; the name and version of your operating system; the name and version of your browser; the page you were visiting before you accessed our Site; and the date and time of your visit. The information we receive depends on the settings of your browser. Please check your browser if you want to learn what information your browser sends or how to change your settings. Generally, we use this information to create statistics that help us improve our Site and make it more compatible with the technology used by our visitors. This information is also used for marketing purposes and to improve your experience on our site.
Cookies and Technology
We also use technology such as “cookies” to help us provide customized services and as a means to collect dependable and consistent traffic data. A “cookie” is a small piece of data that is sent to a user’s browser from a Web server and stored on a user’s hard drive. These cookies, along with other technologies such as Flash cookies and Web beacons, may also be used by Clients and partners on co-branded Web pages.
Your Web browser may allow you to adjust settings, choose a Do Not Track option, or to disable cookies. If you choose not to accept these cookies, your experience at our Site and other websites may be diminished and some features will not work as intended.
Advertising Servers
In order to provide a more relevant online experience, we may use third-party advertising companies to customize the advertisements you see on our Sites, on other websites, or on your mobile or other devices. These companies may use cookies, Web beacons, or other technologies to collect information about your use of our Site and other websites and applications, including your IP address, Web browser, mobile network information, pages viewed, time spent on pages or in applications, and links clicked. We may use this information to analyze data, determine the popularity of certain content, deliver advertising and content targeted to your interests, and better understand your online activity.
Age Of Consent
By clicking to verify that you are over 18 when entering this site, you represent that you are at least the age of 18. Anyone under the age of 18 is not permitted to access information or purchase goods from this site. We reserve the right to, without prior notification, restrict access and suspend or remove any account we suspect to be used by persons under the age of 18.
Image Capture
We may also capture an individual’s image in the photography or video recording of an event for promotional purposes, including for print and social media. If an individual would prefer not to be included in any image recording, they should speak to a member of our staff at the venue or staff.
All images will be stored on our secure cloud-based system and fall under the remit of our data retention policy. In certain instances, we may ask for consent using a form or agreement to be signed by the individual, which will be kept on file for as long as the resulting footage/image is in circulation. These instances will include:
- Interviews on camera
- Images of event participants
- Images of volunteers
In return for access to the event, you consent to any such filming, photography and/or live streaming and to Arts On Tap in reproducing and publishing your words and/or likeness in any transcript of or publication relating to the event and/or for the purposes of publicising the services of Arts on Tap Ltd and its partners.
we will notify you, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you have any questions about anything related to our policy please email us at:
info@artsontap.co.uk
Image Capture of Minors: We may collect, store and upload images, including images of minors. Users may also upload images of minors as part of the user generated content. We take the protection of minors very seriously and have implemented the following measures to safeguard their privacy: – We do not knowingly collect or store images of minors without parental or guardian consent. – We will remove any images of minors if we become aware that they were uploaded without parental or guardian consent. – We will cooperate with law
enforcement authorities in the investigation of any suspected criminal activity related to the
exploitation of minors. If you believe that an image of a minor has been uploaded to our
online content without parental or guardian consent, please contact us at
info@artsontap.co.uk to request its removal. We will review and address your request as soon
as possible.
Terms and conditions apply
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